Refund and Returns Policy

At Zaif Boutique, we want you to be completely satisfied with your purchase. If for any reason you’re not delighted with your order, we’re happy to offer returns and refunds.

Return Eligibility

To be eligible for a return, your item must:

– Be in its original condition with all tags attached
– Be returned within 4 days of delivery
– Not be worn, altered, or damaged in any way

Return Process

To initiate a return:

1. Contact our customer service team via email at zaifboutiques@gmail.com within 4 days of delivery.
2. Provide your order number, reason for return, and whether you’d like a refund or exchange.
3. Our team will respond with a Return Merchandise Authorization (RMA) number and instructions on how to proceed.

Refund Options

We offer the following refund options:

– Full refund to the original payment method
– Store credit for the full amount
– Exchange for a different size or style (subject to availability)

Refund Timeline

Refunds will be processed within 5-7 business days of receiving the returned item. You’ll receive an email notification once your refund has been processed.

Shipping Costs

The customer is responsible for return shipping costs. However, if the item is defective or was sent in error, we’ll provide a prepaid return shipping label.

Exceptions

The following items are final sale and not eligible for returns:

– Sale or discounted items
– Custom or personalized orders

Contact Us

If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact us at zaifboutiques@gmail.com.

Thank you for shopping at Zaif Boutique!